Content for people, systems, and the spaces in between 🪷

Helping organizations design content and user experiences for evolving products, services, and systems

Kevin Flinn

I’m a T-shaped content strategist and communicator working across the four roles of content: content strategy, content design, content operations, and content engineering.

I’m drawn to work that helps people, especially in public well-being, sustainability, and other people-centered industries.

Outside of work, I enjoy hiking, reading, grappling, and cultivating a food forest at home. Ask me about Rousseau’s Social Contract or the time I hitchhiked halfway across the country.

    • UX Writing Certification, The UX Content Collective

    • UX Certification in Interaction Design, Nielsen Norman Group (NN/g

    • Contentful Certified Professional, Contentful

    • Certified Professional Technical Communicator™, Society of Technical Communication

    • Certified Semantic Integration Expert, The Semantic Web Company

    • Media Monitoring Level II, Meltwater

    • FEMA IS-29.a, 100.c, 200.c, 700.b, and 800.d

    • Fundraising and Conservation Standards Project Management and Design, Conservation Careers

    • Grant Seeking Essentials Certification, NonprofitReady

    • Graphic Designer Journeyman Certification, U.S. Department of Labor

    • Speaking engagements: Berkeley-Stanford Conference, Cigna Technical Conference, UX Tampa, STC Carolina

    • Co-facilitated the U.S 7th Fleet Public Affairs Conference

    • Work featured in publications: ABC News, Al Jazeera, Bloomberg, Boston Globe, CBS News, Chicago Tribune, China Post, CNN, C-SPAN, Daily Mail, European Broadcasting Union, Fox News, NBC News, New York Times, Taiwan News, The Telegraph, United Press, The Washington Times, White House News Media

    • Defense Media Awards: Writing Commentary Finalist

    • Russell Egnor Navy Media Awards: 1st Place in Writing Commentary, 2nd Place in Funded News Publication Runner-Up (Group Award), and Honorable Mention in Photojournalism

    • Navy and Marine Corps Commendation Medal (NCM) Award Recipient

    • Meritorious Advancement Program (MAP) Award Recipient

    • Board of Directors, Nurturing Wellness Group Foundation

    • Member, The Public Relations Society of America (PRSA)

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Highlights

→ Supported content in a product ecosystem connected to 100+ vendor and health plan partners, with public metrics including 40,000+ global users within the first two weeks

→ Built scalable content architectures and semantic systems across 10 healthcare products

→ Led public affairs during the world's largest military exercise (RIMPAC), reaching a global aggregate audience with 4B+ impressions

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How I live

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How I live →

These are a few ways I support people and this planet.

  • Food only sourced from local, organic, and small regenerative farmers

  • Zero food waste household through composting

  • Supporting sustainable lifestyle practices, not destructive ones

  • Ethical consumerism, including avoiding environmental toxins and plastics, reducing waste, and reusing what we can (growing every day with my wife, Jess)

  • Growing a nascent food forest

  • Sharing and learning new ways to work out of unsustainable systems

How we communicate reflects the systems we’re born into. And the systems we build should reflect the world we want to live in.